How It Works

1. SELECT GEAR

• a. Select the gear you want from our website, and email us a list at shoot@kingsize.co.nz
• b. If you have any queries, call +64 (0)9 37181027 and speak to one of our gear specialists.

2. NEW CLIENT & PAYMENT SET UP

• a. We need to set you up as a new client. Please fill in this New Client Form.
• b. Next we need your credit card authorisation for invoice payment or excess payment, in the event of a claim.
• This can be done in person or over the phone (not via email, for security purposes).

3. COLLECT YOUR GEAR, or ARRANGE DELIVERY

• a. When you order your gear, please let us know your required pick up and return times from Kingsize.
• b. If you need delivery, we can arrange that anywhere around Auckland, through New Zealand, or overseas.
• c. Please be accurate with your timings; we need to ensure there is enough time between rentals
• to test and pack your gear.

4. NEED HELP OR PRODUCTION ASSISTANCE?

• a. Do you need technical support before or during your shoot? Call or email us.
• We can also arrange time for you to test or get some training with the gear prior to your shoot.
• b. We can help you book crew, find props, or other production steps.

5. IT’S A WRAP

• a. Please ensure all gear is returned, tested, cleaned, packed and complete.
• We will charge extra days for any items returned late, eg: memory cards.
• Can you let us know about any issues, or feedback.
• b. Finalise any billing details & payment.

We do not allow 3rd party bookings without a formal purchase order from that company.
Until that time you will be liable for full payment of any equipment taken by you,
even if you are requesting 3rd party billing.